All payments, including co-payments and unpaid balances, are due at the time of your visit, unless specific arrangements have been made in advance. We will ask you to verify your current address and insurance information at the time of each visit.
If your insurance plan requires a referral form from your primary care physician, then you must provide the completed form to us by the time of your appointment. Otherwise, you must assume responsibility for the full charges incurred at your visit or your visit may be rescheduled. If you are insured by Medicare then you are required to pay the annual deductible and/or the 20% balance of Medicare’s allowed charges, either personally or by a secondary insurance.
Please refer to “Insurance & Billing” under the “Our Practice” section for full details regarding payments.
After-hours Phone Calls and Messages
There is a physician from Gastroenterology Associates of North Jersey, P.A. or our coverage group available after normal business hours and on weekends for procedure related matters, office visit/procedure cancellations, and emergencies. Routine questions, form requests, or prescription refills should should be held until the next available business day.
Important Notice to our Patients
At Gastroenterology Associates of North Jersey, P.A., our mission is to provide to our patients with expert care in a timely manner. In order to improve availability for our patients, an appointment/cancellation policy is being implemented beginning May 1, 2011. This policy applies to both office visits and endoscopic procedures that are cancelled within 24 hours of the scheduled visit.
Cancellation of an Appointment
If it is necessary for you to cancel your scheduled appointment, we require that you call the office at least 24 hours or one (1) business day in advance. Appointments are in high demand, and early cancellation will give another person the possibility to have access to timely care.
How to Cancel Your Appointment
To cancel an appointment, please call (973) 361-7660. You may leave a detailed message on the voice mail if you are unable to speak directly with a receptionist or medical assistant. Cancellations via email cannot be accepted at this time.
Late Cancellations or No Show
Patients failing to cancel their appointment as indicated above (at least 24 hours or one (1) business day in advance) will be billed an administrative fee: Office visits: $50; Endoscopic procedures: $200
**All fees must be paid in full prior to the scheduling of future appointments.**
Thank you for your cooperation